Accessibility Statement
B21 Financial Technology Platform
♿ Accessibility Statement
Last updated: August 02, 2025
📋 Quick Summary
B21 is committed to ensuring digital accessibility for all users, including people with disabilities. We continuously work to improve our platform's accessibility features and comply with international accessibility standards to provide an inclusive financial technology experience.
🎯 Our Accessibility Commitment
B21 believes that financial technology should be accessible to everyone, regardless of their abilities or disabilities. We are committed to providing an inclusive digital experience that empowers all users to access our financial services with confidence and independence.
🌟 Inclusive Design Philosophy
We design with accessibility in mind from the ground up, ensuring that our platform is usable by people with diverse abilities, including those who use assistive technologies.
📊 Accessibility Features
Our platform includes comprehensive accessibility features designed to support users with various needs:
Keyboard Navigation
Full keyboard accessibility for users who cannot use a mouse
- Tab navigation support
- Keyboard shortcuts
- Focus indicators
- Skip navigation links
Screen Reader Support
Optimized for screen readers and other assistive technologies
- ARIA labels and descriptions
- Semantic HTML structure
- Alternative text for images
- Descriptive link text
Visual Accessibility
Enhanced visual features for users with visual impairments
- High contrast mode
- Scalable text and UI
- Color contrast compliance
- Focus indicators
Mobile Accessibility
Touch-friendly interface optimized for mobile assistive technologies
- Touch target sizing
- Gesture alternatives
- Voice control support
- Mobile screen readers
Content Accessibility
Clear, understandable content structure and presentation
- Plain language usage
- Logical content structure
- Consistent navigation
- Error identification
Time & Motion
Flexible timing and motion controls for user comfort
- Adjustable time limits
- Pause/stop animations
- No auto-playing content
- Motion preferences
📋 Compliance Standards
We adhere to internationally recognized accessibility standards and guidelines:
WCAG 2.1 Level AA
Web Content Accessibility Guidelines compliance
- Perceivable content
- Operable interface
- Understandable information
- Robust implementation
Section 508
US Federal accessibility requirements
- Federal compliance
- Government standards
- Public accessibility
- Technical standards
ADA Compliance
Americans with Disabilities Act requirements
- Equal access rights
- Reasonable accommodations
- Non-discrimination
- Public accommodation
EN 301 549
European accessibility standard
- EU compliance
- Digital accessibility
- Public sector requirements
- International standards
🔄 Continuous Improvement Process
Our commitment to accessibility is ongoing, with regular improvements and updates:
🔍 Regular Audits
Comprehensive accessibility audits conducted quarterly by certified accessibility experts to identify and address potential barriers.
👥 User Testing
Regular testing with users who have disabilities and use assistive technologies to ensure real-world usability and effectiveness.
📚 Team Training
Ongoing accessibility training for all development, design, and content teams to maintain awareness and best practices.
🔧 Implementation
Rapid implementation of accessibility improvements and fixes based on audit findings and user feedback.
📊 Monitoring
Continuous monitoring of accessibility metrics and user feedback to ensure sustained compliance and user satisfaction.
📞 Accessibility Support & Feedback
We welcome feedback and provide multiple channels for accessibility support:
Email Support
accessibility@b21.net
Phone Support
+2348174522778
Live Chat
Accessible chat support via our website
Alternative Formats
Content in accessible formats upon request
Questions or Concerns?
If you have any questions about this policy, please contact us:
Email: info@b21.net
Phone: +2348174522778
