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Faq

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is B21?

QRPay is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does B21 work?

To use B21 , simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is B21 secure?

Yes, B21 incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use B21 for online purchases?

B21 is primarily designed for in-person transactions at physical stores. However, some online merchants may also support B21 as a payment option.

Which mobile devices are compatible with B21?

B21 is compatible with both Android and iOS devices. Simply download the QRPay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with B21?

Transaction limits may vary depending on the specific implementation of B21. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to B21?

B21 allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the B21 app.

What should I do if I encounter issues with B21 during a transaction?

If you experience any issues or have questions about B21 , please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is B21 available internationally?

B21 availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm B21 support in your location.

Can I view transaction history and receipts in B21?

Yes, B21 provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.